I like Benkoil's attitude at the end of the article:
"Of course, there is a 'creepiness' factor in some of this, and it can be frightening to think of the possibilities for invasion of privacy. But let’s see how far the technology goes in the coming months and years — a lot of the apps are still glitchy, require downloads and don’t quite work all the time — then see what objections are raised to how the technology is being used."
AR is definitely creepy... and Benkoil's suggestion that the technology might prove a useful tool for journalists wanting to dig up a bunch of extra information on people during interviews is creepy, too. When standing face to face with someone else, having a conversation, most people like to think that all the communication is out there in the open. It's acceptable to 'read' the other person's facial expressions and tone of voice without him/her knowing about it, so long as any additional 'reading' is done on the sly... after all, it's understood that this is something people naturally do, and the information gleaned from 'reading' other people in this way is strictly conjectural anyhow. But facts -- or, at the very least, what the person you're communicating with wants you to believe to be fact -- are generally mediated and exchanged via speech. If a reporter were to use a smart phone equipped with AR technology to gather facts on an interviewee, it would presumably have to be without the interviewee's knowledge and consent. She would literally be on the record before opening her mouth. Now imagine the not-too-distant future of AR technology... if we could somehow get the data routed through camera lenses in our eyes, we'd pretty much be where Molly is in Neuromancer, minus the retractable finger knives. We could access all there is to know about anyone simply by looking at them. According to the standards of today, this would almost certainly constitute a serious violation of privacy rights... but at least it'd let us dispense with the pleasantries.
Getting back to the quotation above, what I like about Benkoil's attitude here is that he seems to understand the futility in trying to project the moral rules of our current technological paradigm onto the paradigm that is currently emerging. Thanks to the proliferation of SNSs, cultural attitudes towards privacy are already starting to shift... is a shift beyond indignation at the scenario described above really that hard to imagine? Ultimately, limiting prohibitions on technology use puts the power of ethical choice in the user's hands. While the potential for wrongdoing is there, we can't really know the 'wrong' of the matter until we've pushed the envelope just a little.
To continue what you are saying about a journalist's interviewee, I think it would be unfair and wouldn't give a person a chance to give their own impression of themselves to others without interference. People watching would assume things about the interviewee from the random information that the journalist provides from his or her smartphone, which hardly gives the interviewee a chance to present themselves in their own way. This could be positive or negative, but most everyone has skeletons in their closet, so it probably be more negative than positive.
ReplyDeleteI think you're right, it's not out of the question for people to begin using AR for (potentially unethical) information gathering. Wintermute and its questionable actions for merging with Neuromancer (taking over Corto, killing Turing police, etc) are an example of technology acting beyond its creator's intentions. Even though AR is not autonomous, it's important for programmers to consider the potential for INDIVIDUALS to abuse their creations. I guess Benkoil's article offers even more reasons for why technological innovators need to keep privacy issues in mind with every advancement they make.
ReplyDeleteThere is certainly an entertainment value that comes with AR, and even a productivity value. But we have gotten along just fine without it, and I can't imagine what AR can add to our world that we don't already have access to. It just seems like a privacy threat that will just be bent on occupying and wasting more of our time.
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